Common Questions

Where do I find my recommended tire pressure?

*Parts*

*Amenities*

How do I renew my Mercedes me connect services once the trial expires?

What is MBUX and how do I use the ‘Hey Mercedes’ voice assistant?

What is the ‘OTA’ (Over-the-Air) update, and do I need to come to the dealership for it?”

How do I pair my phone with Apple CarPlay® or Android Auto™?

How to pair a phone with Apple CarPlay® or Android Auto™

How to set up the Mercedes me connect app on a smartphone

If you’ve found yourself ever wondering “what does AMG® mean?” then you’ve come to the right FAQ page— Rooted in a legacy of track-based engineering, the Mercedes-AMG® lineup is crafted to ignite both your senses and your love for high-performance driving. Each Mercedes-AMG® vehicle offers exhilarating performance and sophisticated design, featuring race-inspired aesthetics that promise to captivate. Delve deeper into the thrilling world of Mercedes-AMG® SUVs, sedans, coupes, cabriolets, and roadsters with this comprehensive overview— then make sure to experience the excitement in person with a test drive here at Mercedes-Benz of Fresno. Learn More

Mercedes-Benz’s naming strategy is built around four core models—A, C, E, and S—which serve as the foundation for its global nomenclature, though availability varies by market. For instance, in North America, the C-Class includes sedan, coupe, and cabriolet variants under the same designation. Beyond these core models, additional letters refine vehicle characteristics. The “CL” in models like the CLS and CLA signifies 4-door coupes, blending elegance with practicality. The “SL” prefix, found in the SLC and SL, designates roadsters, emphasizing sportiness and open-air driving. Notably, the SLK Roadster was rebranded as the SLC under this system. Learn More

All advertised cars are available until they’re sold. We don’t hold cars, with or without a deposit, for later purchase. We do provide the ability to completely purchase a vehicle online through our website. If you’re interested in a specific vehicle, we recommend acting quickly, as availability can change rapidly. You can also contact our sales team to discuss your options or schedule a test drive at your earliest convenience. Learn more.

First, find your VIN (the 17-character number typically printed on the inside of your driver’s door jam and/or near the bottom of your windshield). Once you have your VIN, you can enter here to get specific recall information about your vehicle. You can also call Mercedes-Benz’s Customer Experience Center at *1-800-FOR-MERCEDES* (1-800-367-6372) or contact your preferred dealership for recall information and updates. Learn more

Yes, you can trade in a car you still owe on at our dealership in Fresno. We will assess your car’s value and compare it to your remaining loan balance. If your trade-in value is higher than what you owe, the difference can go toward your next purchase. If you owe more than the car’s value (negative equity), you may need to pay the difference or roll it into your new loan. Learn More

Information on recommended tires including pricing and availability can be found here: Learn More

Mercedes-AMG® models are high-performance vehicles with powerful engines and advanced suspension for a track-inspired drive. In contrast, the AMG® Line is a styling package that adds sporty design elements to standard Mercedes-Benz models without the full AMG® performance upgrades. Learn More

While it’s possible to lease a pre-owned car, but it’s significantly less common than leasing a new car for many reasons. If getting yourself a pre-owned car in Fresno is something you are considering, Mercedes-Benz of Fresno offers certified pre-owned (CPO) leases, which allow you to lease a gently pre-owned vehicle, usually one that’s only a few years old. Learn More